Privacy Policy

In addition to reviewing this privacy policy, please read our Terms and Conditions.

This Privacy Policy may be modified from time to time.

With continued access of, you will constitute your acceptance of any changes or revisions to the Privacy Policy.

It is the aim of to bring you information that is tailored to your individual needs and, at the same time, protect your privacy. The following is a summary of the various ways we treat the information you provide us while using our site.

The Type of Information Cranbrook Electrics LTD ( collects

We will generally collect personally identifying information with your specific knowledge and consent. For instance, when you make an order you are asked to provide information, such as your e-mail address, postal address, name and phone number.

Your contact details and delivery address is passed to our appointed couriers but will only be used by them to carry out the delivery of your order.

How Your Information is used

Cranbrook Electrics LTD uses this information to provide you with the service or product you have requested.

Cranbrook Electrics LTD never has and never will sell any information about our users to any third parties nor will we pass your details on free of charge to any third parties apart from occasions when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose.


Like virtually all websites we use cookies, nuggets of information that are placed by a Web site in a storage place on your own computer. Our shopping cart uses a cookie known as a "Session Cookie" (Also called a transient cookie), a cookie that is erased when you close your Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer.

The cookies we use are totally harmless and we never use cookies to record sensitive information about you.

We may also use cookies for the purpose of Analytics and to enable us to improve our customer experience.

If you are not happy about our web site storing a cookie on your computer, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, then this web site's shopping cart may not function correctly, you will still be able to browse the pages of this web site and order via telephone 020 8502 5454 (Mon-Fri 8am-5pm, Sat 9am-4pm).

IP Addresses

Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. We may use your IP address to help diagnose problems with our server, gather broad demographic information, and administer our Web site.

Kids and Parents is not intended for use by children, especially those under age 16. Minors between the ages of 16 and 18 must get the permission of their parent(s) or legal guardian(s) before making purchases on this site.

If you have other concerns or questions about any aspect of this policy, you may also e-mail our customer services department at We welcome your feedback.